Reduce churn and refine your ICP with Chassi's AI-driven insights
Gain deeper insights into customer behavior, boost retention, and optimize your go-to-market strategy—all without manual effort or disruption to your team.
Your revenue is at risk. Do you know why?
Most companies only understand churn when it’s too late, relying on reactive analysis rather than proactive measures. Sales teams spend valuable resources on leads misaligned with the Ideal Customer Profile (ICP), and customer data often remains fragmented and under-utilized, resulting in ongoing churn risk and revenue loss.
Customer data lives in silos, so churn drivers stay hidden
Your CRM, billing, and support systems hold the answers to churn—but disconnected data makes it nearly impossible to spot patterns across the customer journey. Without a unified view, you’re stuck solving churn reactively.
Your ICP reflects who you closed, not who stayed
Go-to-Market teams often optimize for acquisition, not retention. That means your ICP is built on wins that churned, not customers who grew. The result? Misaligned targeting, wasted spend, and preventable attrition.
Know exactly why customers churn—and how to stop it
Clear, actionable insights to boost retention and revenue growth
Chassi’s Churn & ICP Refinement Assessment is an expert-led diagnostic, leveraging AI and machine learning to predict churn and refine your customer segmentation.
By integrating seamlessly with your CRM and billing systems, Chassi delivers clear, actionable recommendations within weeks, not months, empowering your team to focus on strategic execution and growth.
Here’s how we break it down:
Predict churn before it happens
Identify at-risk segments and root causes using machine learning. Spot trends across billing terms, industries, and channels, then act before customers leave.
Prioritize upsell and cross-sell opportunities
Segment customers by lifetime value and behavior. Uncover hidden expansion paths using historical buying patterns and retention correlations.
Clarify your ICP with retention data
Go beyond who converts and understand who stays and grows. Chassi refines your ICP using real performance data, not just firmographics or gut instinct.
Target smarter with automated lead scoring
Automatically surface customer traits that drive success. Align sales and marketing around high-fit leads that are more likely to convert and stick.
Real-world impact
See how Chassi’s Churn & ICP Refinement Assessment empowered Zeta Corp to immediately recognize at-risk revenue and prioritize customer upgrades, resulting in a tangible, short-term ARR upside and significantly reducing churn risk ahead of their planned 2027 exit.
Why Chassi?
Chassi doesn’t deliver a traditional assessment. We’re an AI-powered platform that connects directly to your CRM and ERP to analyze and model your processes instantly — delivering insights in weeks, not months.
Here’s why COOs, CCOs, CROs, and fund operating teams trust Chassi to reduce churn and drive growth.
Real-time insights powered by advanced AI
Our platform quickly identifies churn patterns and renewal challenges, providing actionable insights so you can improve retention in a fraction of the time — driving stronger customer relationships and stable revenue.
Seamless integration, virtually no disruption
Chassi connects directly with your existing systems, requiring minimal effort from your team. We provide clear, data-driven recommendations without disrupting your operations, allowing you to take immediate action.
Maximize retention and long-term growth
Reducing churn is just the beginning — Chassi’s insights empower you to maximize customer value. By optimizing renewals and retention strategies, you can protect your revenue base and create opportunities for sustained growth.
Pick the plan that fits your needs
Minimal commitment, maximum impact
All it takes is 3–5 hours of your time, and in just 3-4 weeks, you’ll have a detailed view of your churn dynamics and a strategic plan to improve retention and drive customer growth.
Unlock full access with a subscription
Unlock continuous visibility into churn and retention performance. With a Chassi subscription, your team can run assessments on demand, track customer behavior in real-time, and proactively reduce churn — ensuring consistent growth and stronger relationships.